Car Rental Tips

International & Overseas Vietnamese Arrival Procedure at Da Nang Airport Terminal T2 to Hoi An

Booking a private car to pick up overseas Vietnamese relatives, foreign experts, or international partners landing at Da Nang International Airport Terminal T2 (DAD) always demands higher standards and thoughtfulness than regular domestic flights. Immigration, customs, and international baggage claim procedures usually take 45 to 90 minutes. Language barriers and the fact that visitors may not have exchanged Vietnamese currency or purchased a 4G SIM card yet can easily lead to confusion. This article provides a detailed guide on VIP pickup procedures at Terminal T2, the nameboard meeting point, and professional transfer services to Hoi An by Faifo Express.

Faifo ExpressAugust 20, 2026Updated:September 9, 20268 min read

📋 Table of Contents

Driver holding a welcome sign for international guests at the exit gate of Da Nang Airport Terminal T2

Da Nang Airport International Terminal T2 is the gateway welcoming millions of visitors from South Korea (Seoul, Busan), Taiwan (Taipei), Thailand (Bangkok), Singapore, Japan, Australia, and Western countries to the heritage of Central Vietnam.

To create a hospitable and professional impression from the very first moment guests set foot in Vietnam, the pickup and drop-off process must be organized methodically and meticulously.

1. Map & Pickup Location at Terminal 2 International Terminal

After completing immigration and baggage claim on the ground floor, passengers will pass through customs clearance doors to step out into the public arrival hall:

  [T2 International Exit] ──> [Arrival Gates A1 / A2] ──> [Pickup Barrier (Driver with name sign)]

Driver’s standing position: Right behind the passenger welcome barrier opposite Gate A1 or Gate A2.
Welcome Board: Crisply printed on sturdy A4/A3 size, clearly displaying Customer’s Full Name (Bilingual English – Vietnamese / Korean / Chinese) and the brand Logo.
Parking close to the hall: Cars are dispatched to park right at the contract vehicle pickup lane opposite the terminal gate, so guests only need to walk a few steps to get into the car without having to drag luggage across distant parking lots.

2. Private Car Fare List for International Guests to Hoi An 2026

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3. Exclusive Amenities for International Guests

4G SIM / eSIM & Currency Exchange Assistance: Drivers are ready to guide guests to reputable telecom service counters in the T2 terminal hall at standard listed prices to avoid overcharging.
Cold towels & bottled water: Prepared in advance at every seat.
Clean, smoke-free vehicles: Standard airy vehicle space with air conditioning set to a comfortable level (24 – 25°C) helping guests easily adapt to the tropical weather.
Communication support via WhatsApp / KakaoTalk / WeChat: 24/7 dispatcher team, supporting direct connection with international guests through popular messaging applications.

[!TIP] Reference information: You can check out more details at Da Nang International Airport for the latest official information.

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Frequently Asked Questions

Frequently asked questions

How long does customs clearance at Terminal T2 usually take? Will the car wait?

Typically, international passengers take 45 to 75 minutes after landing to clear customs and retrieve luggage. Faifo Express drivers patiently wait at the international arrival hall from the moment the aircraft lands until the guests walk out, with absolutely no waiting fees charged.

Can Faifo Express drivers communicate in English with foreign guests?

Yes. Our specialized international route driver team can communicate in basic English (greetings, destination confirmation, luggage assistance, brief introductions to regulations and attractions along the route).

If guests haven't exchanged Vietnamese Dong (VND) yet, can they pay in foreign currency or by card?

Guests or the person booking the car can pay in advance via bank transfer, international online credit card, or the driver will gladly assist with a quick 5-minute stop at a currency exchange counter or ATM right inside the airport terminal before departure.

Where is the Map & Pickup Location at Terminal 2 International Terminal for Welcoming International Passengers from Da Nang Airport Terminal T2 to Hoi An located and how should it be accessed?

After completing immigration and baggage claim on the ground floor, passengers will pass through customs clearance doors to step out into the public arrival hall:

What do first-time travelers usually care about regarding the Exclusive Amenities for International Guests of Welcoming International Passengers from Da Nang Airport Terminal T2 to Hoi An?

1. 4G SIM / eSIM & Currency Exchange Assistance: Drivers are ready to guide guests to reputable telecom service counters in the T2 terminal hall at standard listed prices to avoid overcharging. 2. Cold towels & bottled water: Prepared in advance at every seat. 3. Clean, smoke-free vehicles: Standard airy vehicle space with air conditioning set to a comfortable level (24 – 25°C) helping guests easily adapt to the tropical weather. 4.

The Faifo Express

This article was written by the driver and travel consultant team at Faifo Express — over 5 years of experience in travel transport across Da Nang, Hoi An, and Hue. All information is based on real experience serving 5,000+ customers every month.

✓ Local Expert✓ 5,000+ Customers/month✓ 24/7 Service

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